[Challenge & Achievement] Space Shuttle needs to be unplugged every time

I’m at test 2 and everything is almost working perfectly except you have to unplug the power between every cycle. Even shutting it off doesn’t help. It has to be unplugged for about 5 seconds then when it’s plugged back in it will cycle perfectly. Also the lights don’t flash when it’s retracting. Any ideas?

Thanks

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Hello there,

We’re sorry for the trouble with your product. Could you please send us a short video showing the issue? Our team will check it and, if needed, send you free replacement parts.

If it’s an assembly problem, we’ll guide you through the steps.

Thank you for your patience and understanding.

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Here is the video.

Welcome to the community, @Sharonsab I saw customer service already replied. Hope this will sort out.

Welcome to the community!

I hope you can solve the shuttle problem.

Hello, and thank you for the video.

We believe this issue may be caused by the switch indicated by the arrow in the image below not being pressed properly.

We recommend finding the spare H40 part on the K board and replacing the original H40 with it, or bending the metal piece of the switch slightly to ensure that the H40 part can press the switch properly.

Hi @Sharonsab, thanks for explaining the Space Shuttle power issue so clearly. If you can add a short video of test two and the power connection, it may help everyone see what is happening.

I havent had this problem before, are you sure you have everything installed?

Welcome to the community! I hope customer service is able to solve your problem. I’d love to see your build when you finish it.

Thank you. Replacing the H40 part did the trick. Now I can continue the build.

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I’m glad that resolved the issue @Sharonsab . Looking forward to your completed build.

Hoping all else goes well! Glad you reached out on community to resolve! and Welcome! @Sharonsab