I wanted to build the flying chairs of the magic amusements park, a lovely music box. I thought it would be easier and faster than assembling the dream coffee factory, but what was supposed to be an enchanted model turned into a nightmare…
First, I have plugged everything well, and after having made the column with glasses, I realized that the motor and the music worked well while the column wasn’t properly connected. The carousel didn’t turn because I had badly assembled it. After having dismantled the whole kit, I realized that some pieces were not positioned at the right place on the disk.
So I have repaired and assembled almost the whole model.
But, yesterday morning, I wanted to listen to the music and see how beautiful this carousel was.
However, this time, lights of the kit have barely shined (a seconde), without music and barely turn. I was about to finish the whole model but I hadn’t checked whether the motor could function.
So, I have disassembled today almost the whole model (again) and see that my problems came from the electric system. No music, barely a move and no light. I don’t know how it has happened.
I have checked all the cable and I think that an electric short-circuit happened. But where? That might come from the box connected to all the cables. And, concerning the blue and black cables, I don’t think I have damaged them (refer to pictures).
Has anyone been concern by this problem? @Robotime or/and the service customer, would you have any idea about what can I do?
I know how it’s frustrating to disassemble the kits twice. Omg I hope your issues will resolve soon. Did you check the wires if they’re connected properly and has no loose connection?
I have properly add wax on the toothed wheels. When I had disassembled the whole model for the second time, all the electric parts moved one second except the sound.
First time, the upper and lower parts weren’t connected as I had put an extra piece under the metal disc. But when I move one of wooden ring above the ring, I have been able to turn the wheels but I should have checked the motor before assembling the whole kit.
You have to touch the on and off button very briefly and carefully (just like a touchscreen). If you do this for too long, it won’t work. But I think it’s due to the electronics, and then you can only replace it. Hopefully, Robotime has a good tip for you.
oh no. This is depressing. I am not sure where the problem is, I have finished it already but did not face any problems. Maybe the gear should be align to the space between another gear? I dont know really. Hoping customer service can assist you.
Be sure to read Lisets post! When I first tested the Dream Factory I too did not think it worked. I found I was not touching, I was pushing. All I needed was a gentle tap. I have not done this particular build so I do not see instructions. Go back and read the testing carefully and read what Liset posted.
@jeanneL, when a cable barely touched a little bit the on/off of the switch, the motorized circuit immediately turned et kept on turning.
When I pushed it longer, it was still working.
But now, even having barely touched it or longer, a slight sound like a « crrrrrr » occurs, the light just shines a second such as the motor, but no music.
I have sent a message to @CustomerService to ask them what would be the origin of that noise. But I suspect a short-circuit in the beige box.
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Omg I hope your issues will resolve soon. Did you check the wires if they’re connected properly and has no loose connection?