Dream gift factory works but mechanism stops abruptly after a short period of time. Please Help Thankyou!

Hi rokr gift factory builders i need help. Why is my puzzle halting?? It passed the previous tests but while building it i did a test for fun and it suddenly had these issues why?

(This is a repost)

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Please check if there is anything blocking it.

Hmm I’m sorry this is happening. Is this after you’ve tried out the advice from Robotime customer service in the previous post? :thinking:

Looks like something is stuck on the conveyer build


Hi there,
You’ll need to remove the conveyor belt and test the mechanism. The four areas I marked in the picture may have excessive friction, which could be causing the jam.
Please check these spots and let us know how it goes. :blush:

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Hi it did not help :frowning: i ve check everywhere esp the rotating and moving parts there were no obstructions. Also just a question how do i know a piece is sufficiently waxxed?

Hi! thanks for replying ive checked and the conveyor belt is not the cause

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Whenever I have to wax a part I feel afterwards whether it feels a bit smooth. Hope you can find the problem. I once had a problem with another build that wasn’t running smoothly. I took it apart step by step until it ran smoothly. I then re-waxed the last part I removed, and everything ran smoothly again.

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