Hey there. I finished making this clock about a week ago and it has been working fine until today.
The light switch works, the toggle works (holding down the steps and the lights flashing either 4 or 2 times), the clock still ticks, and the time is correct. I currently have it on battery power, and since the lights still go on, I’m assuming it’s not the battery that’s the issue.
Can someone help with this?
Just to add on, I took the clock down to the bird apart to see what is going on within when clicking the chime button. It seems there’s a slight clicking sound (other than the usual clock sound) that happens for a few seconds and then stops.
Attaching video here
You can remove the battery and try powering the device via USB. Do not use the battery and USB at the same time. This test will help determine whether the issue is caused by a depleted battery.
Hiiii @lostgoose , Thanks for your question! Our customer service team has already replied to you in the thread below, so feel free to check their detailed answer 
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I tested with the USB and the chime was able to work.
Hello, it seems likely that the battery is running low.
Did you solved the problem with changing the batteries?