Hii guys ;n;
Yesterday I noticed that the chime of my cuckoo clock doesn’t sound anymore 
The lights, the clock itself, and the pendulum are all fine! But I don’t know what’s the problem with the bird 
I’ve already tried reconnecting all the wires, but nothing changed. When I press the switch, the bird mecanism makes a ticking noise (I hope you guys can hear it in the video 
)
Does anyone have any idea what might have happened and how can I fix it? :c
When you turn it on, the power seems to be flickering. Are you sure the battery still has charge?
Hello! Could you please try removing the battery and powering the device only via USB, then test to see if the problem still persists?
I hope the suggested tip from Customer Service has fixed your problem.
Welcome to the community, @GlucooBee! I hope you were able to fix the problem with the solution Customer Service gave you. If not, let us know!
it usually is the battery that died. use usb power only
It usually fixes itself when there is enough power. So using usb-C cable generally fix the issues.
Hii, I used the USB and it worked!! Thank you so much
Yes, that fixed the problem! 
Thank you hehe
Thank you for the welcome I just tried the USB and it worked 
Hii, thank you!! I used the USB and it worked right away
It was exactly that! Thanks hehe
Hii, thank you for your help! I tried the USB and it worked right away
You’re welcome
I’m glad. Usually it’s happened when battery doesn’t have enough power.
Good to hear it helped