Does anyone have any troubleshooting for the lifting mechanism portion of the Spaceport? It’s failing to lift the marbles up the column to proceed down the run. I have not yet added the motor since the manual test failed to move the marbles up the column. Any help appreciated.
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I haven’t try that yet. But you have a good build as of now. By the way, welcome to Robotime Community!
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Hello there. Welcome to the community. 
Maybe @CustomerService can help you on your issues. I hope it can be resolved soon.
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Make sure that every little cubicle holding the balls is built completely flush. Sand and wax well. Make sure the whole piece is in all the way and standing perfectly straight. Hope that helps
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Welcome to community.
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@Cinnamon Hiii, welcome to our community!!!
We truly wish you enjoy everything here, and hopefully your doubts will be cleared by our lovely members here.
I’ve noticed our customer service team; they’d be able to help 
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I would love to buy a marble run X
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I haven’t done this one, but I hope you get help…this one looks so fun!
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Sorry i didn’t done this one as well 
So i can’t advice anything except of double check if there is no blocking part by not fully polished wood. I hope you solve it here 
Hello, we would like to resend you the relevant accessories produced with the revised mold, which will effectively resolve this issue for you.
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Welcome to the community. I have done other marble kit but not this one yet. This kit have lots of gear. Have you ensure to sand and wax every single teeth of the gears?
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