I pre ordered and payed for this thing like a month ago and they haven’t shipped it to me and now it is shown as out of stock, not happy at all
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Awh im so sorry! Have you contacted them?
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Have you contacted them? Maybe they have reserved you a stock
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Oh, I’m sorry. What if you write to them? Maybe they can compensate you in some way for what happened.
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well i did today, with everything going on around me i forgot about it, i have been struggling with time for 2 months and i thought about it today, so yeah not a happy costumer, what’s the point on pre ordering if they don’t send it to you, i have to other pre orders, releasing on September 17th, so yeah will i never get these also
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That really isnt good customer service at all! Ive never had this before 
Now im not sure if i should trust pre-orders. What other two did you get?
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You can reach out to customer service directly for this kind of issue. For sure they will address your concern. Hope this gets resolved soon! Pre-orders can be a stressful sometimes.
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Oh no.. I’m so sorry about this. Have you reached out to support yet?
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I asked AI when it was released and it says August 1 so i think if they haven’t shipped it by now they just forgot about it, it has been a month
Oh no! I had that happen on my bridal book nook a long time ago. Thankfully, I found it elsewhere on a later date. I hope you can find yours again someday.
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That’s why i want to know, so i can get it elsewhere, so hopefully they answer me soon about it, so if this is the case they can’t send it to me they just need to send me my money back so i can look for it elsewhere
I hope you do get answers soon. That is frustrating to be held in limbo…not knowing.
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So sad to hear that. I hope it will be restock
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Aiya , hoped u can get the answer soon.
So u r not hanging around…
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That’s so frustrating. I have had that happen with preorders for other kinds of products before, maybe it’s a problem with the system. I hope that customer service can help.
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Ugh, I’d be frustrated too!
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well this is what they answered me about it
really strange because isn’t like that that if you pre order it you get it on release
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That’s exactly how thought pre-order was supposed to work. Why would I pre-order if they won’t ship on release? I can just wait until it’s in stock, otherwise.
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so i answered them back, that i want to be assured that i will get it in the end, because i like already payed for it
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Yes, that’s very reasonable, especially since you already paid!
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