New Nanci arrived

We have just received our replacement Nanci :heart:

If you follow me, my daughter had her first Nanci a month ago but unfortunately she had a tore on her armpit. Read about it here

I requested for a replacement and Robotime customer service sent a replacement. The package took longer to arrive than expected because it got lost. And finally, Nanci is home.
She definitely had a rough journey because this is how her box came.

Luckily, the Nanci inside was safe. Thank you so much @Robotime for your amazing customer support. We really appreciate you.

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So luckily. nanci doll is nice

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Im so glad she was able to get it replaced! She got the cutest one! :smiling_face_with_three_hearts:

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So cute! I love these bear ones! They have really grown on me since I’ve been seeing them in @jeanneL ’s posts!

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Check for fractures! Maybe an MRI to make sure she had no brain damage! She is plushie so she should be ok!
Ok the nurse in me has settled down. That box certainly got pushed around though. I am glad they replaced as that just continues to show me the quality and customer service this company has.
Enjoy your plushie Nanci!

I am still not in love with snot bubble and would love to remove. Maybe because I have a cold right now!
But I do love including her in my posts and she always is there watching over as I create my kits!

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I think she always looks so cute and snuggly when I see her in your posts! :heart:

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thank you and yes she is cuddly for sure!

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Aww she looks so cute! I’m glad it finally arrived! :blush:

I hope your daughter gave her a big hug! :smiling_face_with_three_hearts:

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How wonderful that Nanci has finally arrived. I hope she doesn’t have a headache after the long, bumpy journey. :wink: Robotime is the best at sending you a new Nanci :grin:

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So cute and fluffy. I’m glad that you were able to have things sorted out.

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This is such a heartwarming update. I’m so happy Nanci finally made it home safely. Huge thanks to Robotime for taking such great care of you and your daughter, and that Strawberry Truffle Nanci is absolutely adorable :heart_eyes:

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