Nanci Lantern: The Zephyr of East Kite- Missing Part

Need a Hand?
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21

Here is the direct link to send an email message. Contact Us - Brixtoy It tells me I can send a message directly from that page.

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22

That’s frustrating! They have poor customer service tsk tsk

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23

Ị dont think they could help because they don’t stock it.

24

It’s a very nice kit and now its frustrate me.

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25

Thank you @Anje_Leonoza_Mira . I hope so too.

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27

I would at least give it a try. All it takes is sending a message. They can say yes or no. I know that I would. Sorry if it does not solve the issue.

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28

I have emailed them anyway to see if they can do anything. Otherwise I have to try to be creative and get my own stickers but it won’t be the same.

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29

Thank you so much @Wenbare . It’s very frustrating

30

Their poor customer service is what frustrates me the most.

31

This is a beautiful kit but getting to this stage it’s annoyed me so much.

32

Good deal. I hope they can help you!

33

They are. It’s quite specific too.

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34

Good luck to you

:grinning_face::grinning_face:

35

I’m sorry you’re missing some stickers. Hope it gets resolved soon. This kit does seem very interesting though. It somewhat resembles a Lego set.

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36

I think this was not Robotime’s product… :thinking: is another brand named Jaki…

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37

Thank you so much for your help.

38

yes they are another brand but they are licensed by Rolife. so im not sure if they have contact details or not. so I just try asking

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39

they are lego style. @Zoe_Lau

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40

thanks @ThaoNguyen . hope that I can get replacement. the whole of stickers was not included.

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41

Better ask… :rofl: wish you everything going smoothly… :two_hearts: