Ugh he’s worked so hard on the shuttle and the testing worked but now that’s it’s all together it has fits and only works when it feels like it.
It wasn’t working. Then it fully worked. Then it only half worked. Any ideas? I have reached out to one other person that was suggested to me also.
Oh sad to hear that. @CustomerService can help you
I’m sorry it isn’t working like expected. Maybe someone in the community who’s done this kit or Robotime can help you. I hope you figure out the problem!
Oh man that sucks. Keep trying I know it hurts to take it apart but it might yield results. Last resort is to break out that hammer. ( but please try everything else first 
)
I’m sorry I can’t help you. You can try to reach to @CustomerService maybe they can help you to resolve the issues since I haven’t build the kit.
Have you followed the testing steps correctly? I was confused at first
Yes. I’m sure we’ll figure it out.
Someone recently mentioned the same problem; I don’t remember who.
I hope RoboTime can help you.
Oh no. I hope it will be resolve.
Oh that is too bad. I also remember someone having the same kind of problem a few weeks ago. But I’m not sure who it was. Hopefully you can get is sorted with the help of @CustomerService
Oh no I’m sorry to hear that!! Hopefully customer service will be able to help 
Sorry that this happened. I hope @CustomerService can help you.
@Martins_Assembly_H has done this as well, hope he can give you some advise.
@kialo this update has so much creative energy. The details around Space Ship update make it fun to follow along, and I like how you are letting the build develop in your own style.
Aww that’s sad to hear. I hope you can get in touch with @CustomerService to help you with the issue
It’s fixed! I spent yesterday looking at it. Misaligned gear . I’ll do a finished build tour soon.
Oh! That is really frustrating 
Oh that’s great to hear 
Yey! So happy to hear that @kialo