Damaged sheet K9 - DG162 - Rolife- Slow Life Cafe

Hi,

Thanks in advance for people who respond.

I accidentally spilled coffee on one of my cut out paper pieces. Does someone have a scan or a picture I can re-print so I can recut it. The current one I have is ruined.

I added an image as reference which part I am referring to :slight_smile:

6 Likes

You can measure and design new label. It’s fastly

Contact Robotime! I’m sure they would help with that no problem! They have great customer service!!

Another possibility although I am sure you will hear from @CustomerService
Is in the directions where it posts instruction steps, maybe there is a picture you could take and enlarge to fit? but hopin customer service acn help, maybe even send you via email one to print.
I copied them on this so hopefully you get it taken care of!

Thank you lovely people, I contacted Robotime and will look into my instruction book aswell once I am home from work

3 Likes

Robotime is very quick in their response so you will be able ti get back to it soon

1 Like

Ohh this would have been annoying :sweat_smile: good luck with the replacement. You could just create your own design using canva too if this ever happened again :smiley: welcome to the community!

Hi there, @Mitchell! Hope you can get it solved soon

I would just scan or print out that page and maybe change the size a bit?

Sorry i can’t help you, i think you’ll have to print this picture, so you dont have to wait.

I would think the quickest way is to print and cut it out again. Might need to resize to fit. Good luck with it. I’m sure you will be able to get it sorted.

We truly care about your experience :blue_heart:. You can submit your replacement request here :link: Part Replacement | Robotime
, or contact our after-sales team at :envelope: service@robotime.com
. We’ll make sure to assist you promptly and get the right parts to you.

@Piet_Fuchs

Our customer service has already given a response, please let us know if you have any other question