Our cuckoo sounds like he has a cold. Is there anything I can do?
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You can contact @CustomerService to either get a replacement part or See if theres anything they can do 
Robotime recently created a post discussing this topic in the community.
If it sounds weird, maybe you need a replacement. Can you upload a video, please? This could help 
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Thanks, they’re a good help. I’ll try.
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Good luck I hope you will get your replacement soon.
Please double-check the audio. or ask @CustomerService
It seems the cuckoo clock build is difficult to get the clock and all the mechanics working just right..
I hope you get help figuring it out.
Good luck with solving your problem. I hope someone can help you. I know it can be frustrating not having a build work properly.