Just starting to put the Cuckoo clock together (LC901C). I’ve only put the plastic part with the bird together so far. In testing it, the bird comes out but does not retract. Any suggestions?
SOLVED: Screw under bird just needed tightened.
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Welcome to the community, @weslby.
It would really help if you could share a short video or a few photos so we can see how it’s assembled. It might be that some internal pieces aren’t fully connected yet, which would prevent the bird from retracting 
Check if the lever where the bird sitting, and the spring are assembled properly. Sometimes it often comes off so the bird could not retract.
I had the same problem on my first test. I’m not at home to view the model but there is the tiny Springs underneath the shutters and one of mine wasn’t attached properly. It was a very easy fix. I hope this helps
can you share video or photo. I think some parts are not assembled completely.
@weslby Hiii, welcome to our community!!
It’s a bummer to hear about the hurdle you ran into during your build of Cuckoo clock; hope our warm-hearted friends here are able to give you some useful tips!
Otherwise, let us know and we’ll forward it to our customer service team 
Feel free to share anything (pics/videos) here and looking forward to seeing your finished kit！ 
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Thanks! Yup, that was the issue. The screw needed to be tightened a little.
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Welcome to the community @weslby 
i’m glad you could solve the problem! I like to see your progress and the finished product. Feel free to share it in this community 
glad you were able to solve the issues.