Bird not cuckooing

Ding ding! We have an answer! Theres no magnet in the piece. Any ideas on how I can replace it?

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We truly care about your experience :blue_heart:. You can submit your replacement request here :link: Part Replacement | Robotime
, or contact our after-sales team at :envelope: service@robotime.com
. We’ll make sure to assist you promptly and get the right parts to you.

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Welcome to the group. Good to hear you’re problem is solved.

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Where does a magnet go? Funny I found a magnet laying around. No clue where it came from or what it was for. About the size of a tiny brick

If yours came without then it could possibly faulty that came without it. Hopefully you will receive the replacement part soon.

I am so happy that @Robotime is able to help you with your problem as I never experienced this. Welcome to the group

Hi, I’ve got the magnet but have no idea how to get it to stay in the piece. I’ve put it in but it just falls out

@helen_ricketts Hello and welcome!
I cannot remember if I glued or used the double sided tape. I will try to find my book and see what I see. It has been a couple months since I built it

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Thank you. I’m loving building it.

So I pulled out my book and my weight actually never made it on there. I have more of a rectangular set up. I would put just a tiny dot of glue I think to hold it on.
Funny my manual never even discusses it. I remember cleaning up after and finding a rectangular magnet. No clue what it was for until someone mentioned.

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Yes, I’ve looked at the manual and the magnet isn’t mentioned. I thought it was for keeping the screws safe while building. I’ve nearly finished it and didn’t dropvany screws on the floor so it worked. Now I’ll use it for its intended purpose :wink:. Thank you for your help :blush:

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Hello there, The magnet is attached with adhesive. In your case, the magnet may have come off due to insufficient glue applied during the manufacturing process.

We can provide you with replacement parts. Simply click the link I sent and fill out the replacement part request form.

We truly care about your experience :blue_heart:. You can submit your replacement request here :link: Part Replacement | Robotime. We’ll make sure to assist you promptly and get the right parts to you.