Hello! I am building the blooming bouquet, and I am having a hard time moving the dynamic flowers to make the petals open and close. My moving parts look like they’re swaying side to side, not up and down? as I understand. I followed the instructions carefully but it still does not move, supposedly. Can you help me please? thank you!
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Sorry I can’t help as I’ve never made this kit but @CustomerService should be able to give you a hand. 
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I don’t play this model but it seems like a lot of people have bought it. Hope they can help you. Or you can ask @CustomerService for faster support
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Sorry, I haven’t built it myself, but I think @Fieke_Vanderbeken has built it and had some issues too. Maybe they could help you 
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@Wenbare @Kerzy i have build it, sad to hear it is not working like i should be, i haven’t experienced this issue with the moving flowers, mine go slowly up and down, i did get some help from my husband with the technical stuff because it was my first moving kit. Sorry i can’t be of any help to you i would have loved giving some assistance or advice with your issue.
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I hope that you can find the assistance you need. I don’t really like the plastic models so I can’t help you at all
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Thank you all for the response! I appreciate it 
Welcome @Kerzy. Sorry i can’t help you. I didn’t make this kit before. I hope you get an answer soon
Hello,
We’re sorry for the trouble with your product. Could you please send us a short video showing the issue? Our team will check it and, if needed, send you free replacement parts.
If it’s an assembly problem, we’ll guide you through the steps.
Thank you for your patience and understanding.